Vastpay expects it's ethics and values to be upheld in all it's operations. It complies with applicable local laws. You are advised to go through our policies carefully and keep visiting us for further updates.
We gather and create a variety of information about you. Information that may be used to identify you is referred to as Personal Data. Information that is publicly available or accessible in the public domain is not considered Personal Data. We value your privacy greatly and go to great lengths to protect your personal information.
Without your agreement, any Personal Data that we have access to will never be disclosed.
We even ask for your express agreement to use/disclose your Personal Data in different procedures/application submissions/product/service offers. We only share data to approved people, partners, or service providers on a limited and "need-to-know" basis in our business and operations. In the following situations, we will disclose your data with competent/legal/statutory/regulatory agencies/authorities or partners/service providers working on our behalf (as applicable)competent/legal/statutory/regulatory agencies/authorities or partners/service providers working on our behalf (as applicable).
In our commercial activities, we use your Personal Data to provide our or our partners' products/services and to execute, among other things, the following:
We take a number of procedures and precautions to keep your Personal Data from being misused, lost, and accessed without authorization, modified, or disclosed. On our systems, we utilise the most up-to-date secure server layers encryption and access control. Our safety and security procedures are periodically evaluated by a third-party cyber security auditing firm. We've added numerous layers of protection to your app, including a Login/Logout option and an App Lock function that you may enable. We also enforce device binding, which prevents the same login from being used on many devices without extra authentication/OTP. Please do not give out your Vastpay login, password, or OTP to anybody.
By writing to our Grievance Officer at 2one Technologies Limited, C-96, Sector 2, Noida – 201301, or calling at our toll free number 18003093660 you may contact us about any element of this policy or any grievances/issues with respect to your Personal Data. You can also email us at: contactus@vastpay.in
This policy will be reviewed as needed, and it is subject to modification at any moment. While we will make reasonable attempts to keep you informed of any changes to this privacy policy, we encourage you to examine it on a regular basis to ensure that you are aware of any changes. The terms "we," "ours," and/or "us" relate to 2one Technologies Limited, while "you," "your," and "yours" refer to our customers.
Vastpay expects it's ethics and values to be upheld in all it's operations. It complies with applicable local laws. You are advised to go through our policies carefully and keep visiting us for further updates.
Upon registering on the Vastpay platform, to use some features or avail a certain service, you agree to accept the SSOID terms and conditions as well as the service specific terms and conditions. You are also bound to accept all the amended and added terms and conditions in relation to the SSOID or other modified terms and conditions in relation to the service offered by Vastpay on it's platform. Upon using, registering or browsing through Vastpay, you automatically agree to all the terms and conditions. If you do not agree with the terms and conditions of Vastpay, you will not be able to use Vastpay’s services. Acceptance of the T&Cs means that a contract by default has been signed between you and Vastpay which expects you to be 18 or above and be the sole user of your Vastpay account. All the services provided to you will be available on the Vastpay platform under the brand name ‘Vastpay’. You may use the Vastpay Services provided that you comply with the T&Cs. You shall enjoy the privilege of the services rendered to you by Vastpay if you agree with the T&Cs.
The services offered by Vastpay are only for individuals who are 18 or above. By accepting the T&Cs you accept that you are 18 or above and have not been previously terminated from Vastpay. Also, Vastpay has the right to remove your account permanently if you have given false information about your identity or otherwise misrepresent your age or affiliation with any person or entity.
Upon registering for the SSOID service on the Vastpay Platform, Vastpay may send alerts to the mobile number provided by you or to any updated mobile number subsequently provided by you on the Vastpay Platform, or by e-mail or push notifications. SMS notifications will be received if the user has enabled receiving SMS immediately, while e-mail notifications will be received if the email server and account have been confirmed, and push notifications will be received if the user has enabled receiving such notifications. You may not get a notification if the mobile phone is in 'Off' mode, or if the email servers or ids are not functioning, or if the push notifications are turned off.
Vastpay will make it's best efforts to provide alerts via SMS/e-mail/push notifications and it shall be deemed that you shall have received the information sent from Vastpay as an alert on the mobile phone number or e-mail id provided during the course of, or in relation to Vastpay would not be obliged to confirm the originality of the person receiving the alert and neither can it be held accountable for the non-availability of the notification service in any manner whatsoever.
You give Vastpay permission to contact and communicate with you about any Vastpay service or offer. Vastpay may employ the services of third-party service providers to send alerts or communicate with you. You authorise Vastpay and Vastpay Entities to contact you via calls, SMS, emails, and any other mode of communication that is not blocked by your DND settings.
Vastpay’s SMS/e-mail alert/push notification service is an additional service provided for your convenience, and it is subject to error, omission, and/or inaccuracy. If you notice any errors in the information provided in the alert, you must notify Vastpay right away, and Vastpay will make all reasonable efforts to correct the error as soon as possible. You do not have the authority to hold Vastpay liable for any loss, claim, damage or expense, including the legal costs incurred/suffered as a result of the SMS/e-mail alert/push notification facility.
The clarity, readability, accuracy, and promptness with which the SMS/e-mail alert/push notification service is provided is determined by a variety of factors, including the service provider's infrastructure and connectivity. Vastpay is not responsible for any non-delivery, delayed delivery, or misrepresentation of the alert.-You agree to indemnify and hold Vastpay and the SMS service provider, including it's officials, harmless from any and all damages, claims, demands, proceedings, losses, costs, charges, and expenses, including legal fees and attorney's fees, that Vastpay or the SMS service provider may incur, sustain, suffer, or be subjected to as a result of, or arising out of, any of the following: (i) You misbehaved or provided incorrect or fraudulent information; (ii) You provided an incorrect number or a number belonging to an unrelated third party; (iii) the customer received any message from Vastpay and/or the SMS/e-mail service provider relating to the reservation number, travel itinerary information, booking confirmation, ticket modification, ticket cancellation, change in bus schedule, delay, and/or rescheduling of the trip.
You acknowledge that, with the exception of information, products, or services clearly identified as being provided by Vastpay, we do not operate, control, or endorse any information, products, or services on the Internet. You also acknowledge that Vastpay cannot and does not guarantee or ensure that files downloaded through the Vastpay Platform are virus-free or devoid of other potentially dangerous code. You are responsible for implementing procedures to meet your specific Internet security requirements, as well as for the accuracy of data input and output.
While accessing/using the Vastpay platform or services, you agree not to:
You give your consent that Vastpay has the right to suspend or permanently remove your account, any part of it, your activity on the app or website, user profile and recipient profile, including your SSOID, at any time. Vastpay also holds the authority to dismiss access to it's services with or without notice. You agree that Vastpay will neither be answerable nor liable to you or any third party for any interruption. Any suspected fraud, abuse or illegal activity may be reported to the appropriate law enforcement authorities. If terminated, you agree to immediately stop using the Vastpay platform or it's services.
Under no case will Vastpay or any of it's contractors, licensors, agents, partners or provisioners be held responsible under any kind of damage (pecuniary or non-pecuniary loss or damage of any nature whatsoever), relating to:
You acknowledge to indemnify, save, and keep Vastpay, it's affiliates, employees, officers, administrators, and companions harmless from any and all claims, losses, damages, and liabilities, charges and expenses, which include without hindrance, criminal charges and expenses, bobbing up out of or associated to:
Vastpay does not give any guarantee, statutory, express or implied. No piece of information that you have obtained from Vastpay, verbal or written, gives any guarantee or warranty other than those stated herein. You fully acknowledge that the word "Vastpay" as used in this section includes it's officers, directors, and employees for the purposes of this Disclaimer. You agree that Vastpay is not answerable on behalf of any of the third parties (telecom companies, mobile operators, or suppliers) or to the subscribers of these telecom companies connected to us. You also acknowledge that you are using the services rendered to you by Vastpay at your own risk and any kind of errors, viruses, or other harmful components in Vastpay’s platform and services are not the responsibility of Vastpay. If you suffer from any kind of loss in terms of data, mobile phone or computer due to using or doing business through Vastpay, we will not be held responsible for it. We do not make any kind of warranty and, thus, you should not be dependent on any such statement. The Survival clause specifies that the contract provisions will remain in effect after the termination or expiration of the agreement. In the case of your inability to use Vastpay, you will solely be responsible and liable for any loss of profit's, business interruption, loss of programs or information, and other such losses.
Vastpay’s platform and services are the property of Vastpay it'self, including the interface, information, software, design, graphics, services, data, and all other such components are protected by Indian copyright, trade dress, patent, and trademark laws, international conventions, and all other applicable intellectual property and proprietary rights, and applicable laws. You agree not to eliminate, hide or amend Vastpay or any of it's third-party trademarks or copyright, other proprietary rights accessed in conjunction with Vastpay’s platform and services. You undertake not to sell, license, distribute, reproduce, change, publicly perform or display, transmit, publish, edit, adapt, create derivative works from, or otherwise make unauthorised use of the materials unless expressly approved by Vastpay. If you have any suggestions as to how Vastpay can improve, feel free to contact customer care.
Only Vastpay holds the authority to add, remove, amend or modify any parts of this agreement and will notify you through notifications on the app and the website or by communicating a message to you. If you do not agree or approve of any changes, your Vastpay account will be terminated, including all the services it had been offering to you prior to the termination. Vastpay will, however, be required to send you advance notice and will do so. If you continue using Vastpay following the changes, then it means that you are readily accepting all the terms and conditions.
Vastpay may send you notice through e-mail, SMS, push notifications, regular mail, or postings on the Vastpay Platform or by any other logical means. Notice to Vastpay must be sent by email on our email address : contactus@vastpay.in
Any waiver of any provision is only valid if it is in written form and signed by Vastpay. it's failure to enforce any right does not constitute a waiver of that right.
In cases of disputes (in relation to the agreement, services or platform of Vastpay), the parties should use all reasonable arguments and points to solve the dispute amicably. If the parties are unable to resolve the disagreement amicably within 30 days of receiving notice of the problem, Vastpay may decide to resolve the dispute through binding arbitration under the Indian Arbitration and Conciliation Act, 1996(hereinafter the Act). Every detail of the dispute shall be kept private and none of the two parties (you or Vastpay) shall disclose the existence, content or results of any arbitration, except as may be required by law or for the purpose of enforcing the award. All the fees or the amount of money spent on the arbitration shall be equally divided between you and Vastpay. However, the expenses of the lawyers, preparation and administrative work should be settled individually.
Subject to the Disagreement Resolution section, you agree that any claim or dispute you may have against Vastpay must be resolved by a court with jurisdiction in New Delhi, India. The agreement shall be ruled by Indian law.
If any term of this agreement is found to be illegal, null, infirm, or otherwise ineffective, that provision will be limited or taken out to the necessary extent, with the remaining sections being valid and effective. Any provision that, by it's nature or stated words, should survive the termination or expiration of this Agreement shall survive such termination or expiration as applied to transfers and relationships that occurred prior to the termination or expiration.
Vastpay only works as a reseller of prepaid mobile recharge services that are offered by telecommunications service providers or their distributors. Any issues related to the talk-time or the quality or anything as such will be between you and the respective Telecom company. Vastpay will not be held liable for any problems related to the talk-time, cost or expiration. All these terms and conditions are also applicable to other recharge services offered by Vastpay, like DTH recharge, Metro recharge, and other prepaid recharge products. Vastpay shall not be held liable for any recharge failure on the part of any of it's recharge partners.
On the Vastpay Platform, all prepaid recharge sales are final, with no refunds or exchanges available. You are liable for the phone number or DTH account number for which the prepaid recharge was purchased, as well as any expenses incurred as a consequence of such transactions. You are also responsible for data card and toll-tag recharge information, as well as any expenses incurred as a result of such transactions. However, if your recharge has not been delivered but your money has been deducted from your account, you should immediately contact Vastpay through an email and attach all the details, such as the mobile number (or DTH account number or data card or toll-tag information), recharge value, transaction date, operator Vastpay will look into the matter and if your transaction turns out to be valid, then your money will be refunded within 21 days from the date of receipt of your e-mail.
With Vastpay, we provide you with the facility to make sure that none of your phone, electricity, television or any other bills remain pending. You will require access to the World Wide Web or the Internet, either on a computer or on any other device that can access web-based material, and you will also need to pay any service costs connected with such access in order to use the bill payment service or any other Vastpay service. You must have all of the required equipment to connect to the World Wide Web or the Internet, which includes a computer and a modem or other access device. Vastpay and/or a Vastpay business partner (including Vastpay's bill payment partners) reserve the right to levy and reclaim fees for using the service. Vastpay shall be right to charge and reclaim from you, and you shall be obliged to pay such charges to the bill payment service provider as may be determined by Vastpay, if you halt or seek a reversal of the payment instructions that have been issued. These costs will be applied to your chosen payment account or in any other way that Vastpay deems appropriate. Vastpay is a simple and safe way to make payments to identified billers using a verified payment account. Depending on the Vastpay business partner you use to access the given service.
If the payment hasn’t been affected for any of the given reasons, you’ll be notified via mail.
With Vastpay, you also have the freedom to make bus bookings so that you can travel tension free. Avoid all the long queues and the problems that come along, because we offer you the opportunity to precisely check the bus schedules and seating plans at the click of a button. Just check the availability of buses, seats and timings and book within minutes with Vastpay. However, please note that Vastpay is only an agent or a mediator and does not own the buses or such transport services. It only has a tie up with the bus operators in order to provide a comprehensive choice of bus operators, departure times and prices for customers.
In case the airline that you have booked through us closes it's operations or declares it'self as insolvent or has been declared as insolvent in any legal proceedings, then it will not be the responsibility of Vastpay. You shall not hold Vastpay liable for any of your refunds.
We understand your spontaneous movie plans and, even more, the importance of a movie date being planned within a couple of minutes. With Vastpay, you can search for all the cinema halls across the city and the availability of seats as per the different movies and, of course, the show timings. Why waste time booking a ticket physically when you can do it while doing a task side by side? Vastpay is a go-between and merely facilitates the sale and purchase of movie tickets between the cinema owner and the customer. Vastpay helps you save both time and energy, because you should never be late and tired for your favorite movie! Vastpay take responsibility for the products or services offered by the merchant (cinema owner), nor does it assert any rights or claims over the products/services offered by the merchant to the customer. You clearly agree and acknowledge that:
Vastpay simply offers online marketplace services through it's Vastpay Platform to support listings/bookings by aggregators directly and/or through it's merchants, as you recognise and accept (including flights, hotels, and bookings of cars or hire, and price comparisons, and much more). The Marketplace Terms, which includes trip booking services, are an essential element of the Agreement and T&Cs. These bookings are subject to the terms and conditions of the relevant aggregator. Before making any bookings for hotels, flights, car rentals or other services using the Vastpay Platform, please read the terms and conditions offered by the merchant/vendor. You agree and recognise that the real sales contract is between you and the merchant/vendor. Vastpay offers you various informative services. Vastpay is neither a travel nor a booking agency nor a last-mile service provider for you, and as a result, Vastpay will not be held accountable for any errors in the aggregator's or merchant's content/booking/listing services. Vastpay is likewise not in charge of determining or regulating the rates for such searches and bookings made through the Vastpay Platform. All such listings/bookings are supplied by the aggregator directly or through it's merchants/vendors, and are subject to the aggregator's or merchant's/vendor's terms and conditions. Vastpay has no control over or prevents changes to the published details and descriptions of the aggregator's or merchant's websites/apps, and is not liable for any content included within. Vastpay has no responsibility over the products listed, including their existence, quality, safety, or legality; the accuracy of the aggregator's content or listings; or the aggregator's and merchant/vendor's ability to sell items or offer services. Vastpay doesn't take any purpose of your time throughout any dealings between you and the aggregator/merchant/vendor, or take possession of any of the listings or bookings offered by the aggregator/merchant/vendor. Nor will Vastpay at any point assert any rights or claims over identical offers offered by the aggregator/merchant/vendor to you. In using the net marketplace service, you expressly agree and acknowledge that:
With Vastpay, businesses and retailers of all sizes are able to reach a large audience nationwide.
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